At Astral, we understand that users may choose to delete their accounts for various reasons. This policy outlines the procedures and implications related to the deletion of your account on our platform.
Account Deletion Procedure
To delete your account, please follow these steps:
- Login: Log in to your account on Astral.
- Web App: Navigate to ‘Go to Astral Web’ in the profile section.
- Now you are inside of the web app.
- Security: Go to ‘Security’ in the profile section.
- Delete Account: Look for the option to delete or deactivate your account.
- Confirmation: Follow the prompts to confirm the account deletion process.
- Verification: You might be asked to verify your decision via email or other means.
Or go directly to the “Security Page” and continue from step 4.
Implications of Account Deletion
- Data Removal: Deleting your account will result in the removal of your personal information and account data from our platform.
- Loss of Access: You will no longer have access to your account, including any associated content, subscriptions, or purchase history.
- Irreversible Process: Please note that account deletion is an irreversible process. Once completed, your data cannot be restored.
Retention of Certain Information
- Legal Obligations: We may retain certain information for legal or regulatory purposes, including transaction records or compliance with applicable laws.
Contact Us
If you encounter any issues or need assistance with the account deletion process, please contact our support team at info@astral.us.
Policy Changes
We reserve the right to modify this Account Deletion Policy at any time. Changes will be effective immediately upon posting on this page.